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HELP CENTER

Everything You Need to Know

OVER 10,000 boxes shipped and counting!

Is a subscription required?

No there is no subscription necessary. While subscribing ensures you receive a monthly box, you are able to purchase a one-time box to give us a try.

Can I personalize my Box?

ABSOLUTELY! Go to our "Quiz" in our members area and take our Flavor Quiz! You MUST take the quiz before we ship out your box in order for us to personalize your box. We recommend you take the quiz immediately after ordering so we can ensure you recieve a box tailored to your prefereces. 

Cancellation/Refund Policy?

We can provide you with a refund as long as your package has yet to ship. to cancel please email munchieboxemail@gmail.com.

If your order is showing "delivered" and you have yet to receive your box, please email us ASAP.

When will I recieve my order?

United States: We require 1 business day to process. Packages ship the following business day with USPS and typically arrive within 2 - 5 business days after shipping depending on where you are located. 

We offer express shipping for an additional fee. 

Rest of the World:  Packages ship the next business day with USPS International and typically arrive within 1- 3 weeks. 

Can I send this box as a gift?

YES! We hope you do! We can put a personal message in the box so if this is something you are interested in please message us before we ship that package out

Can I make a bulk order?

YES! Bulk orders are possible if ordered in advance. Please contact us at: munchieboxemail@gmail.com for a quote on our bulk pricing. 

When do you ship?

First-Time Subscribers & One-Time Boxes: All boxes ship one-two business days after the order is placed via USPS. 

 

Continued Subscriptions: All boxes ship around the same date as the original order. For example, if you placed your order on the 15th of the month, your order will ship around the same day every month.

Cancellation/Refund Policy?

We can provide you with a refund as long as your package has yet to ship. Please email munchieboxemail@gmail.com to cancel your order. 

What kind of snacks are included?

Our inventory is constantly rotating. You'll recieve a FULL box of munchies ranging from snack cakes, to candies, cookies and chips. Everything from Sour to spicy, sweet, tangy and inbetween. Don't like a certain item/flavor? Take our flavor quiz to ensure  you get the perfect box.